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Subject: "Office Ish: Am I a snitch??" Previous topic | Next topic
JellyBean
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Fri Dec-19-14 12:38 PM

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"Office Ish: Am I a snitch??"


  

          

I sent the following email to my supervisor and her supervisor...was there some other course of action I should have taken?

"Good Morning,

I am covering for Ms. **** today. While I don’t have a problem being a team player and assisting where needed, I do take issue with work not being completed intentionally. I made Ms. **** aware of a PG Medicaid application that at the time was 50+ days old. When I came in this morning that same PG application was on my desk with a note asking for me to process the case. I also received a call from M**** J***** ADAPT#xxxxxxx wondering the status of her case; the customer stated that **** said she would call her for a phone interview back in November and she never received a call. The customer’s application has been on file since November 17th, the case was never pended and no interview was conducted.

As her back-up person, I receive a great deal of calls from her customers in regards to the untimely processing of their cases. I do what I can to prevent the customers from escalating to upper management or to the director, but this pattern of leaving work when we are already bogged down with our own caseloads is starting to become a problem.

I will not penalize the customer when they have done everything that they are supposed to do in a timely manner and I will process these two cases by close of business today.

Respectfully,

Jellybean"

"Holier than thou never sits well with me."(c)janey

"OKP spends way too much time looking for ways to be offended." ~legsdiamond


http://twitter.com/jeleighbean

  

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Topic Outline
Subject Author Message Date ID
Yeah. Stop.
Dec 19th 2014
1
you light snitched but that was only because homegirl left you to float ...
Dec 19th 2014
2
That's outside of protocol...
Dec 19th 2014
3
unless we peoples i'm skipping to step 3.
Dec 19th 2014
6
Nah, you document 1 & 2...
Dec 19th 2014
9
      why does an avg employee need to go through all that?
Dec 19th 2014
15
           You always have to game out the worst case scenario...
Dec 19th 2014
21
                step 3 handles that fine
Dec 19th 2014
25
                     I tell people at the gig all the time...
Dec 19th 2014
30
                          I'm talking about from HR's viewpoint.
Dec 19th 2014
32
RE: That's outside of protocol...
Dec 19th 2014
10
Yup, You On That Randy
Dec 19th 2014
4
had bcc's and read receipts all over it didn't you?
Dec 19th 2014
5
lol
Dec 19th 2014
7
no I didn't lol
Dec 19th 2014
24
i woulda talked to just my own supervisor first
Dec 19th 2014
8
I threw that in there
Dec 19th 2014
11
      u trying to get her fired before Xmas. Aint chew?
Dec 19th 2014
12
           sees it^^^
Dec 19th 2014
22
#### be wildin...
Dec 19th 2014
13
yes. if you were a man, you could rightfully catch a fade for that lol
Dec 19th 2014
14
yep
Dec 19th 2014
16
LMAOOOOO. But you ain't lying.
Dec 19th 2014
40
If y'all knew her lol
Dec 19th 2014
17
nobody cares if she's a shitty co-worker though
Dec 19th 2014
19
you offered unsolicited info
Dec 19th 2014
18
I don't dislike her
Dec 19th 2014
20
      so you write emails like this all the time when people slack?
Dec 19th 2014
23
      Yes, I have
Dec 19th 2014
27
           damn...even your boy was like
Dec 19th 2014
28
      I see you on the solidarity but..
Dec 19th 2014
45
"not being completed intentionally" -- you can't accuse her of that.
Dec 19th 2014
26
I'm on great terms with both supervisors
Dec 19th 2014
29
      You can't prove her intention. Stick to the facts, that's all.
Dec 19th 2014
31
           u kinda can though
Dec 19th 2014
33
           it isn't her job to evaluate intent nor performance.
Dec 19th 2014
35
           I'm not doing it to be a brown-noser
Dec 19th 2014
39
                that's fine. Still doesn't change that your actions were outside of..
Dec 19th 2014
41
I would have spoken to her first...
Dec 19th 2014
34
she did...
Dec 19th 2014
36
      she made her aware of the application...
Dec 19th 2014
38
           yes, after it was 50 days old, not when it was brand new...
Dec 19th 2014
42
got a feeling most okps empathize with ur lazy coworker because....
Dec 19th 2014
37
people giving lazy ass ppl country,
Dec 19th 2014
43
lol.
Dec 20th 2014
50
You're a woman so you can get away with it...
Dec 19th 2014
44
http://images5.fanpop.com/image/photos/30600000/The-Golden-Snitch-harry-...
Dec 19th 2014
46
tell the truth it sounds as if your supervisor is slipping
Dec 19th 2014
47
1st step is send email to co-worker, day or two later follow up on some
Dec 20th 2014
48
who managing the process?how does an app get that old&it's still undone?
Dec 20th 2014
49

jetblack
Member since Nov 14th 2004
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Fri Dec-19-14 12:39 PM

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1. "Yeah. Stop."
In response to Reply # 0


  

          

Or not.

Whatever.

---
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@kuroverse
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---
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---

  

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bonitaapplebaum71481
Member since Aug 04th 2003
22576 posts
Fri Dec-19-14 12:41 PM

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2. "you light snitched but that was only because homegirl left you to float ..."
In response to Reply # 0


  

          

wind...

how she gonna give you back files like "handle this" LOL

maybe you shoulda brought up the issue with ya girl first and then took it to corporate if they pressed ya about it

that's me though


"i wanna hug all u idiotic bastards & then set you all on fire" -Bin

www.twitter.com/bedstuybetty
http://bedstuybetty.tumblr.com/
DROkayplayer: Giving you good puff since May '05

  

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CRichMonkey
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Fri Dec-19-14 12:42 PM

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3. "That's outside of protocol... "
In response to Reply # 0


  

          

1.) Verbal to the person

2.) Verbal to the supervisor

3.) Written to the person

4.) Written to the supervisor

You have to respect the chain of command or else you risk not having a paper trail to fall back on. You presented a problem, but you didn't have a record of it being an issue over time, just this once.

Not saying it's "bad" but you could have handled it better.



my avy: Deep in your heart, you know he's right: http://coreyrichardsonneedsajob.com/
my hustle: http://SupaSoulSounds.com

*RIP: John T. "220v" Richardson, Blessing Benson, and Dilla*

  

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Cenario
Member since Aug 24th 2005
56791 posts
Fri Dec-19-14 12:44 PM

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6. "unless we peoples i'm skipping to step 3."
In response to Reply # 3


  

          

1 & 2 don't help with a paper trail anyway.

-The Knicks’ coaching search still includes a lone frontrunner, Kurt Rambis, whose qualifications for the position include a strong relationship with Jackson and a willingness to take the job.

  

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CRichMonkey
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Fri Dec-19-14 12:47 PM

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9. "Nah, you document 1 & 2... "
In response to Reply # 6


  

          

So you can say, "On 12/18/14, I brought this up to him/her and then followed up with our supervisor on 1/5/15."

Protocol is what it is.


my avy: Deep in your heart, you know he's right: http://coreyrichardsonneedsajob.com/
my hustle: http://SupaSoulSounds.com

*RIP: John T. "220v" Richardson, Blessing Benson, and Dilla*

  

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Cenario
Member since Aug 24th 2005
56791 posts
Fri Dec-19-14 01:03 PM

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15. "why does an avg employee need to go through all that?"
In response to Reply # 9


  

          

thats more for a supervisor. thats way to much work for a regular dude that just wants to stop having to cover someone else's work.

Email them....then email a boss.

-The Knicks’ coaching search still includes a lone frontrunner, Kurt Rambis, whose qualifications for the position include a strong relationship with Jackson and a willingness to take the job.

  

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CRichMonkey
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Fri Dec-19-14 01:46 PM

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21. "You always have to game out the worst case scenario... "
In response to Reply # 15


  

          

So you have to ask yourself, "What happens if/when this gets to HR?"

Whenever a dispute between coworkers gets to HR, it's at the point where there's going to be some kind of disciplinary action taken. Now, just because you're the aggrieved party, that doesn't mean that you'll be in the right. When HR asks things like, "Did you communicate this issue to your coworker?" or "Did you try to resolve this on your own?", if your answer is no then you're taking the air out of your case. So you want to be buttoned up so that, if someone's gonna get some shit put in their file, it won't be you,


my avy: Deep in your heart, you know he's right: http://coreyrichardsonneedsajob.com/
my hustle: http://SupaSoulSounds.com

*RIP: John T. "220v" Richardson, Blessing Benson, and Dilla*

  

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Cenario
Member since Aug 24th 2005
56791 posts
Fri Dec-19-14 02:06 PM

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25. "step 3 handles that fine "
In response to Reply # 21


  

          

if you come in there with 12/18 i spoke to A
and then 12/25 i spoke to b about A
and then 12/27 i emailed A
and then 12/30 i emailed b about A

it looks like you was out to get A lol

A simple i emailed A on 12/18 and when that was unsuccessful i emailed b on 12/25 gets the job done too.

-The Knicks’ coaching search still includes a lone frontrunner, Kurt Rambis, whose qualifications for the position include a strong relationship with Jackson and a willingness to take the job.

  

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CRichMonkey
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Fri Dec-19-14 02:19 PM

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30. "I tell people at the gig all the time... "
In response to Reply # 25


  

          

When I come for you, you're gonna see it. I'm not gonna stab you in the back. I'm going to be plain about it.


my avy: Deep in your heart, you know he's right: http://coreyrichardsonneedsajob.com/
my hustle: http://SupaSoulSounds.com

*RIP: John T. "220v" Richardson, Blessing Benson, and Dilla*

  

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Cenario
Member since Aug 24th 2005
56791 posts
Fri Dec-19-14 02:30 PM

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32. "I'm talking about from HR's viewpoint."
In response to Reply # 30


  

          

-The Knicks’ coaching search still includes a lone frontrunner, Kurt Rambis, whose qualifications for the position include a strong relationship with Jackson and a willingness to take the job.

  

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JellyBean
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Fri Dec-19-14 12:47 PM

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10. "RE: That's outside of protocol... "
In response to Reply # 3


  

          

>1.) Verbal to the person
been there done that as she sits directly across from me

>2.) Verbal to the supervisor
supervisor is already in the loop

>3.) Written to the person
noted
>4.) Written to the supervisor


>You have to respect the chain of command or else you risk not
>having a paper trail to fall back on. You presented a
>problem, but you didn't have a record of it being an issue
>over time, just this once.
I document everything...so I have paper trail.

"Holier than thou never sits well with me."(c)janey

"OKP spends way too much time looking for ways to be offended." ~legsdiamond


http://twitter.com/jeleighbean

  

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RexLongfellow
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Fri Dec-19-14 12:42 PM

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4. "Yup, You On That Randy"
In response to Reply # 0


  

          

  

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veritas
Member since Sep 16th 2002
37200 posts
Fri Dec-19-14 12:43 PM

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5. "had bcc's and read receipts all over it didn't you?"
In response to Reply # 0


          

i still blame hip-hop.

  

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Cenario
Member since Aug 24th 2005
56791 posts
Fri Dec-19-14 12:44 PM

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7. "lol"
In response to Reply # 5


  

          

-The Knicks’ coaching search still includes a lone frontrunner, Kurt Rambis, whose qualifications for the position include a strong relationship with Jackson and a willingness to take the job.

  

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JellyBean
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16874 posts
Fri Dec-19-14 01:52 PM

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24. "no I didn't lol"
In response to Reply # 5


  

          

but I was pissed off tho

"Holier than thou never sits well with me."(c)janey

"OKP spends way too much time looking for ways to be offended." ~legsdiamond


http://twitter.com/jeleighbean

  

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sndesai1
Member since Feb 02nd 2013
1228 posts
Fri Dec-19-14 12:46 PM

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8. "i woulda talked to just my own supervisor first"
In response to Reply # 0


  

          

also, this was a little much:

"I will not penalize the customer when they have done everything that they are supposed to do in a timely manner and I will process these two cases by close of business today. "




but i don't blame you...people who don't carry their weight are annoying to deal with

  

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JellyBean
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Fri Dec-19-14 12:51 PM

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11. "I threw that in there"
In response to Reply # 8


  

          

becasue the big thing here is timely processing and customer service...the email was more like a last straw type of thing.

"Holier than thou never sits well with me."(c)janey

"OKP spends way too much time looking for ways to be offended." ~legsdiamond


http://twitter.com/jeleighbean

  

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deejboram
Member since Sep 27th 2002
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Fri Dec-19-14 12:57 PM

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12. "u trying to get her fired before Xmas. Aint chew?"
In response to Reply # 11


  

          

>becasue the big thing here is timely processing and customer
>service...the email was more like a last straw type of thing.

****
pink toes: http://i.imgur.com/WN7DPL1

  

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legsdiamond
Member since May 05th 2011
62641 posts
Fri Dec-19-14 01:46 PM

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22. "sees it^^^"
In response to Reply # 12


          

why do women always take it a step further with other women at work?

"she's out to destroy me"

  

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FLUIDJ
Member since Sep 18th 2002
41461 posts
Fri Dec-19-14 12:59 PM

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13. "#### be wildin..."
In response to Reply # 0


  

          


.

  

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Ralo13
Member since May 29th 2007
5657 posts
Fri Dec-19-14 01:00 PM

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14. "yes. if you were a man, you could rightfully catch a fade for that lol"
In response to Reply # 0


  

          

________________________________________

"A Slew Of Empty Gas In My Tank" (C) Khujo Goodie

http://i.imgur.com/gFXu2he.jpg

http://bit.ly/1r3dl53

  

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legsdiamond
Member since May 05th 2011
62641 posts
Fri Dec-19-14 01:13 PM

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16. "yep"
In response to Reply # 14


          

  

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kingjerm78
Member since Jul 05th 2007
24629 posts
Fri Dec-19-14 03:16 PM

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40. "LMAOOOOO. But you ain't lying. "
In response to Reply # 14


  

          

>

--------------------------------

one half of the most dynamic tag team on the net...nappyafro's FROCAST!

http://www.frocast.com
www.nappyafro.com
store.nappyafro.com

  

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JellyBean
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Fri Dec-19-14 01:28 PM

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17. "If y'all knew her lol"
In response to Reply # 0


  

          

y'all would not be caping for her!

"Holier than thou never sits well with me."(c)janey

"OKP spends way too much time looking for ways to be offended." ~legsdiamond


http://twitter.com/jeleighbean

  

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veritas
Member since Sep 16th 2002
37200 posts
Fri Dec-19-14 01:31 PM

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19. "nobody cares if she's a shitty co-worker though"
In response to Reply # 17


          

it sounds like she's shitty to deal with.

she'd probably drive any of us up the wall and we'd all hate covering for her too. i'm sympathetic to having to deal with a co-worker like that.

buuuuuuut.

i wouldn't address it like this.

at all.

i still blame hip-hop.

  

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infin8
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Fri Dec-19-14 01:30 PM

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18. "you offered unsolicited info"
In response to Reply # 0


  

          

had someone said "WHO LEFT THIS CASE SITTING HERE FOR OVER 50 DAYS?" or some other inquiry been proffered you'd be straight

but yeah....

so whassup? You dont like this lady or wut? LOL

IG: amadu_me

"...Whateva, man..." (c) Redman

  

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JellyBean
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Fri Dec-19-14 01:45 PM

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20. "I don't dislike her"
In response to Reply # 18


  

          

but this is the same lady who filed a restraining order against one of my other co-workers because the other co-worker asked her to stop emailing her and to refer to the supervisor if she had any issues.

I have to take off work to go to court to testify as a witness over this shit because she filed criminal charges when the restraining order got overturned.

"Holier than thou never sits well with me."(c)janey

"OKP spends way too much time looking for ways to be offended." ~legsdiamond


http://twitter.com/jeleighbean

  

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legsdiamond
Member since May 05th 2011
62641 posts
Fri Dec-19-14 01:47 PM

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23. "so you write emails like this all the time when people slack? "
In response to Reply # 20


          

  

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JellyBean
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Fri Dec-19-14 02:11 PM

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27. "Yes, I have"
In response to Reply # 23


  

          

not too long ago as a matter of fact. Same shit...I have 800 people of my own to deal with...I'm not trying to deal with your 800 people plus mine because you don't feel like doing shit...fuck that!

"Holier than thou never sits well with me."(c)janey

"OKP spends way too much time looking for ways to be offended." ~legsdiamond


http://twitter.com/jeleighbean

  

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legsdiamond
Member since May 05th 2011
62641 posts
Fri Dec-19-14 02:17 PM

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28. "damn...even your boy was like"
In response to Reply # 27


          

http://footbasket.com/wp-content/uploads/2014/01/dt66pa.gif

  

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infin8
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Fri Dec-19-14 06:24 PM

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45. "I see you on the solidarity but.."
In response to Reply # 20


  

          

you snitching her out is more likely to cause her to file a restraining order on YOU next instead of tightening up her behavior. (IMHO)

I'd be concerned that that email got out and she went out on 'stress', using that email as grounds.

be careful. You gotta work there.

IG: amadu_me

"...Whateva, man..." (c) Redman

  

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daryloneal
Member since Jan 08th 2005
9267 posts
Fri Dec-19-14 02:09 PM

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26. ""not being completed intentionally" -- you can't accuse her of that."
In response to Reply # 0
Fri Dec-19-14 02:11 PM by daryloneal

  

          

So from the beginning it makes you look very emotional and immature.

There's definitely a better way to have gone about that.

For starters, leave her supervisor out of it in the beginning. Just communicate your concern (without bold accusations) to your supervisor. If you're in good standing with your supervisor, he/she will give her supervisor a call to communicate the issue.

You may have damaged your own reputation more than you did hers.

---
but have you ever checked out my website? www.dtaylorimages.com

  

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JellyBean
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Fri Dec-19-14 02:19 PM

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29. "I'm on great terms with both supervisors"
In response to Reply # 26


  

          

It's not an accusation...I can see her from my desk, I can hear her gossiping on the phone all day, shopping online and I see her get up from her desk every 15 minutes to smoke cigarettes. I see her not doing work and trying to pass the buck to our new team members...I see all of this


the customer can't receive her prenatal care because she doesn't want to process her case. the other customer hasn't been able to feed her family because she didn't want to process her case...how is that being immature?

"Holier than thou never sits well with me."(c)janey

"OKP spends way too much time looking for ways to be offended." ~legsdiamond


http://twitter.com/jeleighbean

  

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daryloneal
Member since Jan 08th 2005
9267 posts
Fri Dec-19-14 02:20 PM

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31. "You can't prove her intention. Stick to the facts, that's all."
In response to Reply # 29


  

          

Your perception of her performance is irrelevant and isn't earning you any points.

---
but have you ever checked out my website? www.dtaylorimages.com

  

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MiracleRic
Member since Oct 21st 2002
45149 posts
Fri Dec-19-14 02:40 PM

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33. "u kinda can though"
In response to Reply # 31


  

          

50+ days

and u put a personal note on it for her to do the shit...

nah...a pattern of shittiness is the same as intent yo

Let me sport my Air Hyperbole 2010s in peace. (c) ansomble

Building repetoires (c) spm since 1983

  

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daryloneal
Member since Jan 08th 2005
9267 posts
Fri Dec-19-14 02:45 PM

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35. "it isn't her job to evaluate intent nor performance."
In response to Reply # 33


  

          

Just state the facts.

Factual cause (i.e. this wasn't done in a timely manner).

Factual effect (i.e. it created more work and potential stress for me).

That's it.

---
but have you ever checked out my website? www.dtaylorimages.com

  

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JellyBean
Charter member
16874 posts
Fri Dec-19-14 02:59 PM

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39. "I'm not doing it to be a brown-noser"
In response to Reply # 31


  

          

my supervisor and I aren't friends...hell I don't particularly like her.

I do my job and so should she!

"Holier than thou never sits well with me."(c)janey

"OKP spends way too much time looking for ways to be offended." ~legsdiamond


http://twitter.com/jeleighbean

  

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daryloneal
Member since Jan 08th 2005
9267 posts
Fri Dec-19-14 03:17 PM

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41. "that's fine. Still doesn't change that your actions were outside of.."
In response to Reply # 39


  

          

typical business protocol.

There's chain of command and business etiquette.

You didn't really follow either.

*shrug*

---
but have you ever checked out my website? www.dtaylorimages.com

  

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Trinity444
Charter member
40155 posts
Fri Dec-19-14 02:44 PM

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34. "I would have spoken to her first..."
In response to Reply # 0


  

          

  

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legsdiamond
Member since May 05th 2011
62641 posts
Fri Dec-19-14 02:46 PM

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36. "she did..."
In response to Reply # 34


          

  

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Trinity444
Charter member
40155 posts
Fri Dec-19-14 02:52 PM

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38. "she made her aware of the application..."
In response to Reply # 36


  

          

I meant...like...
"Look lady, what's going on with you?"

  

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StephBMore
Member since Sep 11th 2014
1373 posts
Fri Dec-19-14 05:16 PM

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42. "yes, after it was 50 days old, not when it was brand new..."
In response to Reply # 38


  

          

so this reads to me that she heard about it or was made aware of it and goes to teh girl like "yo, this is 50 days old, can you handle it?"

girl "sure"

she never does and the ONE day that JellyBean is covering she puts a note on that EXACT application like "you do it."

that's some bullshit and I would have been pissed too. I would have done things differently though, I would have hit old girl with an email, cc'ing my boss

"hey xyz,

i'm working on the items you left for me to do and i noticed that the late application i asked you about in nov was on this stack for me to complete. i was unaware you weren't able to finish it and now the client whatever has been delayed. in the future, if you are unable to finish the application processing when i alert you to them, can you please let me know so the client won't be penalized? I'm sure after I alerted you it wasn't your intent to leave it uncompleted and i dont' mind helping you, but please let me know in advance."

there I state yes i told you about this before, yes i will do the work, in the future let me know if you won't do this shit...so next time I can go straight to your boss and say "this the shit i'm talking about."

  

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SeV
Charter member
49991 posts
Fri Dec-19-14 02:48 PM

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37. "got a feeling most okps empathize with ur lazy coworker because.... "
In response to Reply # 0


  

          

look at what most of us is doing all day..

sure alot of folk here been on the other side of an email like that lol



but im banned tho.
____________

Dallas Cavericks LETS GO!!

  

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StephBMore
Member since Sep 11th 2014
1373 posts
Fri Dec-19-14 05:17 PM

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43. "people giving lazy ass ppl country, "
In response to Reply # 37


  

          

why should she do the work she asked a coworker to do 2 months ago almost?

  

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R A i n
Member since Dec 11th 2003
51900 posts
Sat Dec-20-14 09:39 AM

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50. "lol. "
In response to Reply # 37


  

          

...
we understand you can easily come back and we're not impressed. how about getting a life first. okpdan

  

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Kira
Member since Nov 14th 2004
28121 posts
Fri Dec-19-14 06:08 PM

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44. "You're a woman so you can get away with it..."
In response to Reply # 0


  

          

...

Let a dude do this and WE GOT PROBLEMS. For the record, you are a law-abiding citizen that I would make highly ambiguous statements to about the world just in case you took it out of context and reported me.

  

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FrankEinstein
Member since Dec 03rd 2003
3758 posts
Fri Dec-19-14 06:26 PM

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46. "http://images5.fanpop.com/image/photos/30600000/The-Golden-Snitch-harry-..."
In response to Reply # 0


  

          

http://images5.fanpop.com/image/photos/30600000/The-Golden-Snitch-harry-potter-30628531-245-165.gif

  

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debo40oz
Member since Apr 16th 2003
4081 posts
Fri Dec-19-14 07:08 PM

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47. "tell the truth it sounds as if your supervisor is slipping "
In response to Reply # 0


  

          

She should be aware of a 50+ day late application. was there something complicated about the application? If not I'd just do it and my next review I would bring up that I'm doing 2 people's work. If there was something complicated I wouldn't process it unless my supervisor stated that it needed to be done today

  

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Playa_Politician
Member since Jul 29th 2006
5485 posts
Sat Dec-20-14 01:12 AM

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48. "1st step is send email to co-worker, day or two later follow up on some"
In response to Reply # 0
Sat Dec-20-14 01:15 AM by Playa_Politician

  

          

"not sure if you spotted this, but please <advise/review>"

day or two after that hit up user and supervisor saying "havent heard back from you on this. can someone please assist, or point me in the right direction?"

make it look like you willing to do it though it's not really on you. dry snitching at it finest. plus you done gave the person two chances in writing. that way they know you weren't sleeping on the task. i'd always rather have something in email than trying to remember a conversation i had with someone a few days prior.

--sig--
n/a

  

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BigJazz
Charter member
24443 posts
Sat Dec-20-14 08:40 AM

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49. "who managing the process?how does an app get that old&it's still undone?"
In response to Reply # 0


  

          

as a manager, i'm more mad at the people in charge than i am at your deadbeat coworker.

management should have her on some type of performance improvement plan and her work should be watched closely.

and who is managing your backlog? 50 days to process an application? fuck she applying for, the CIA? you got customers calling over and over cuz stuff not being done and it's YOU that has to take action? where the hell is management on this?

***
I'm tryna be better off, not better than...

  

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