I think one of my big issues with the way people frame this issue is somehow people asking for better working conditions is causing the owners to incorporate new technologies that will eventually lead to the outsourcing of their jobs to robots.

The innovation is going to happen no matter whats going on, how we respond to it is the question. I'm not denying at all that at some point cashiers will be replaced by kiosks. In places all over the country the change over is taking place. What I'm saying is when you eliminate one job, or even a set of jobs, there's no reason to adapt your workforce to other jobs in house that will help keep your customer base happy.

So I go to a Mcdonalds, and there's no cashier, but now the place is cleaner because you now have more people cleaning the restuarant instead of counting change. You have more types of food because your cooks can focus on an expanded menu instead of being pulled to ring. The drive thru line is quicker because you have more people putting the orders together instead of cashiering.

Instead what we are on pace to have is even less customer service with the advent of these robotic transactions. More money in the hands of the shareholders and less money going towards the immediate community which I will always always always rail against.

There's room for change and innovation, but there is also room to take care of employers and I refuse to believe otherwise.