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Subject: "Shake Shack is testing out robots " Previous topic | Next topic
legsdiamond
Member since May 05th 2011
79898 posts
Tue Oct-03-17 01:46 PM

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"Shake Shack is testing out robots "


          

http://nypost.com/2017/10/02/robots-are-replacing-fast-food-workers-at-new-shake-shack/

It’s the future of fast food bytes in the Big Apple.

Robots will replace humans and cash won’t be accepted at a soon-to-open Shake Shack in the East Village, reps for the popular burger chain said Monday.

Customers will place orders via an app and at touch-screen kiosks inside the restaurant, which is scheduled to open an Astor Place branch later this month, according to company CEO Randy Garutti.

Workers dubbed “hospitality champs” will guide diners through possible tech glitches as they place orders at the kiosks, which only accept credit cards.

Diners can also pay on smartphones and tablets using the restaurant’s app.

“The Astor Place Shack will be a playground where we can test and learn the ever-shifting needs of our guests,” Garutti said. “ represents our dedication to innovation and to providing the best for our guests and for our teams.”

Buzzers at the burger joint, which was founded by famed restaurateur Danny Meyer, will be replaced by text messages to alert diners when their food is ready.

The new notification model allows customers to roam outside the restaurant while waiting for their burgers, fries and shakes. When their order is ready, they pick it up at a counter.

The chain plans to use the Astor Place branch as a testing ground for the cashless kiosk model, which eliminates the job of cashier. It also gets rid of its traditional order placing area.

Staff at the new restaurant will be paid a minimum of $15 an hour in order to attract the best workers — at a time when areas such as New York, California and DC are transitioning to that as a minimum wage, Garutti said.

In the future, the chain also plans to offer high-speed delivery and innovative packaging, he said.

“We’re excited to lead with kiosk-only ordering, putting control of the Shake Shack experience in our guests’ hands, and an optimized kitchen with increased capacity for mobile orders and eventual delivery integration to support ongoing digital innovation,” Garutti said.

The new Shake Shack will have dining rooms and waiting areas similar to other New York City branches.

Shake Shack isn’t the only restaurant chain that has recently gone cashless.

Sweetgreen, a fast-casual salad chain with locations in Manhattan, stopped accepting cash earlier this year.

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you want $15 an hour? Sure thing.But instead of hiring 12 people I will hire 3 and let these bots flip these burgers.

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TBH the fact that you're even a mod here fits squarely within Jag's narrative of OK-sanctioned aggression, bullying, and toxicity. *shrug*

  

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Shake Shack is testing out robots [View all] , legsdiamond, Tue Oct-03-17 01:46 PM
 
Subject Author Message Date ID
Kiosks won't make their lines any shorter.
Oct 03rd 2017
1
but will the bots make your food faster/better?
Oct 03rd 2017
2
      They're good.
Oct 03rd 2017
23
robots aren't flipping burgers, just conducting the transactions
Oct 03rd 2017
3
I appreciate your optimism.
Oct 03rd 2017
4
in the long run, we are probably fucked
Oct 03rd 2017
6
      Wall-E fucked me up..
Oct 03rd 2017
13
lmao... nigga its just burgers and fries
Oct 03rd 2017
5
      Is automated technology
Oct 03rd 2017
7
      https://www.youtube.com/watch?v=7-JR2KDRnEY
Oct 03rd 2017
9
      They had this 50 years ago
Oct 04th 2017
28
      you know they have grills with infrared lasers on them
Oct 03rd 2017
11
      right? seems like internal temp is easy as shit
Oct 03rd 2017
12
           Fuck that
Oct 03rd 2017
17
                True.. lol
Oct 03rd 2017
19
      I trust a robot 100x more than some snotty nosed 16 year old
Oct 03rd 2017
21
      yeah but it's not an excuse to pay people a fair wage
Oct 03rd 2017
8
           its not an excuse, it's reality
Oct 03rd 2017
10
                naww innovation has nothing to do with putting people out of jobs
Oct 03rd 2017
14
                     and obviously this is in regards to customer facing positions
Oct 03rd 2017
15
                     yup that's my biggest gripe too. the phony narrative
Oct 03rd 2017
18
                     I agree with you. The real issue lies in commercialism.
Oct 04th 2017
30
as long as they keep those cheese fries idgaf nm
Oct 03rd 2017
16
Lol.. terrible. But now I want to try them.
Oct 03rd 2017
20
      they use crinkle cut fries, cooked perfect everytime
Oct 04th 2017
29
It was like that at McDonalds in Seoul
Oct 03rd 2017
22
WaWa in Philly been doing this since early 2000
Oct 03rd 2017
24
we got mcdonalds in LA like that too.
Oct 03rd 2017
25
seen this movie already, fuck skynet
Oct 03rd 2017
26
Are any of them by chance a "pleasure model"?
Oct 04th 2017
27

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