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I manage several teams of consultants, which means I'm in a ton of internal meetings, and my teams are in a ton of meetings with clients. We use Gong and Copilot to give meeting summaries and action items, which means we don't have to be worrying about taking notes during meetings and allows us to be more present. Also if you miss a meeting instead of having to watch a full recording you can check out the AI meeting recap, which lets you click on a bullet point if you want to watch a section of a recording for more context instead of just reading the summary.
I also use Copilot for summarizing what I've missed while out of office or in conflicting engagements - all of my missed emails in Outlook or chats in Teams.
We have an internal sandbox AI which uses LLMs like GPT 4o, Sonnet, Llama, Claude 3.5, Gemini 1.5 that integrates with our company intranet with all sorts of internal research content, and keeps all data/input private to the company sandbox, and that is perfect for uploading documents to get summaries, create reports/dashboards using Power BI/Power Automate, etc.
It's also great for getting quick summaries of things I don't know. For example if joining a client call and that client is in an industry I'm not familiar with, or if someone says an acronym I'm not familiar with, gen AI is great for a quick summary and asking it some follow-up questions. In the past that may have been a google search, but that isn't as quick an easy as it used to be because of sponsored results and just an abundance of information.
I haven't found it to be very useful in terms of creative work - but I also haven't spent much time on that. For example last week I was working on a new go to market service, and tried using LLMs to help brainstorm product names for varied levels of the service, and the names all the LLMs came up with were consistently trash. Just one example, but I see it time and time again when trying to get it to generate something creative. I used to use it for email drafts, but the "gen AI voice" tends to be so identifiable that I end up doing more work rewriting than I'd have done writing myself in the first place. But again - that might be on me and not handling my prompts in a better way.
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