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I'm going to Vegas for Mayweather/Pacquiao. I couldn't score fight tickets, so I figured that I'd just see the fight on closed circuit. I went on Ticketmaster right after they went on sale, and they were sold out, so I called the concierge at Aria (where I'll be staying) to get tickets from them.
After waiting on hold for 25 minutes, I reach a concierge who verifies my reservation and places an order for 3 three tickets ($495 after taxes and fees). He then tells me that my card was declined. I know that I'm paid up to date and not carrying a balance, but I've had transactions declined because Chase deemed the suspicious in the past. I give him another card, and that was declined as well. I'm like WTF, and say, "I'll do a debit card". He tells me that after two declined transactions, I have to call back.
I go home, and call Chase to see why the transaction was declined, and they tell me that the charge actually went through. I call Aria back and tell them that I've been charged for the tickets and they insist they have no record of the transaction. I have my wife call Chase and we put both phones on speaker and the Chase rep confirms that they did, in fact authorize the transaction.
The Aria box office tells me that unfortunately that have no recotd AND the event is now sold out. I ask if they can find me a screening at another MGM property, and he says all they have left is the beach club at Mandalay Bay. Same price, standing room only. At this point, I only have two options to see the fight, buy the beach club tickets or cancel my trip and watch from home. I decide to book the beach club tickets and wait to see if Aria finalizes that first transaction or it just drops off.
When I get off the phone after securing the beach club tickets, I call Ammex and they confirm that the second declined transaction went through too. I understand that I won't have to pay for either of the failed transactions, but I feel like I should get something for my troubles? Am I crazy? How should I approach this?
Sidenote: I'm so happy I did this with credit cards in stead of debit. I'd be heated if these fuckers were holding my real money.
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