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Lobby General Discussion topic #12735058

Subject: "how do you handle this folks (kinda long) " Previous topic | Next topic
esb225
Member since Nov 12th 2003
41415 posts
Tue Feb-24-15 03:14 PM

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"how do you handle this folks (kinda long) "


  

          

ok so my eye doctor is SERIOUSLY pissing me off...

so back in December the 23rd to be exact... i called him and said hey I have a frame I want to get are you able to get it... he said let me check called me back and said yup I can no problem at all...

now some back story for this... he had been having some issues and was going through some serious personal issues... now he and I talked and became friends... he was going through a divorce and having some financial issues so I felt for dude as during this time I was experiencing some personal issues as well so we would talk and be the others sounding boards when necessary... he is also the doctor who gave Kyle is first pair of glasses so... i have been going to this guy for like 8 yrs at this point...
so at the time that I ordered the glasses I was able to use 3 sets of benefits and I knew I was leaving two of those plans so getting this order in was very important...

fast forward to Feb 24th I STILL DON'T HAVE MY GLASSES
so I call daily... now here is why I am kinda screwed so since I am no longer on those plans and the request has been submitted for me to get my glasses I can't take my business elsewhere bc I lose out on getting my glasses and using my benefits

so I went to dude 2 weeks ago and was like yo what's the deal
he said I will have them in 6 days that was 2 weeks ago... i call and request a callback daily and don't get one... he told me the last time i physically spoke to him oh bc of the weather and they were on their way... that was Monday of last week

now if this was not a friend I'd be on his door step raising hell.. I am really trying to be a friend and not kill this guys business bc he confided in me that if he gets one more complaint to some board he basically has to shut down for 6-12 months...

now I have already made the decision that I'm NEVER going to him again that's final... but at this point reporting it to the board or bbb... I honestly just want my glasses and be done with dude i aint trying to ruin his life... but it's been 2 months and if I don't get them soon the authorization for payment is no longer valid... and boom no glasses and I have to use my new benefits before I want to.

so yeah how would u handle this.


I got a good life man

  

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Topic Outline
Subject Author Message Date ID
depends if it's his fault or your insurer's fault...recently...
Feb 24th 2015
1
this aint insurance
Feb 24th 2015
3
      you threw me off when you mentioned benefits....
Feb 24th 2015
5
      his credit is almost definitely fucked the fuck up....
Feb 24th 2015
6
           it's not urgent and no I haven't given him a dime for said glasses
Feb 24th 2015
7
punch him in the face
Feb 24th 2015
2
/post
Feb 24th 2015
4

FLUIDJ
Member since Sep 18th 2002
43452 posts
Tue Feb-24-15 03:25 PM

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1. "depends if it's his fault or your insurer's fault...recently..."
In response to Reply # 0
Tue Feb-24-15 03:26 PM by FLUIDJ

  

          

i had a similar issue...took me 2 months to get my glasses...when they arrive they were screwed up (the anti-reflective/tinting film was peeling)....so I had to wait another 3 weeks for them to be fixed....

VSP was the issue though....not they eye doctor.. VSP claimed the lenses were on backorder...and then they just screwed up applying the film...

VSP won't let the eye-doctor fit frames and lenses...you can only place your order and the eye doctor has to send the frames out to VSP to be assembled into a set of glasses....not sure if other insurers do this or not...

  

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esb225
Member since Nov 12th 2003
41415 posts
Tue Feb-24-15 03:28 PM

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3. "this aint insurance "
In response to Reply # 1


  

          

dude told me back in Dec they frames were ordered only to find out they they were not ordered until like mid january

I got a good life man

  

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FLUIDJ
Member since Sep 18th 2002
43452 posts
Tue Feb-24-15 03:32 PM

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5. "you threw me off when you mentioned benefits...."
In response to Reply # 3


  

          


.

  

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ndibs
Member since Aug 06th 2012
12715 posts
Tue Feb-24-15 03:38 PM

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6. "his credit is almost definitely fucked the fuck up...."
In response to Reply # 3


          

businesses usually order inventory on credit. net 30, net 90 whatever. he probably got behind with thie company that sells those glasses and they wouldn't fill his order until he paid. you kind of should have known because he told you he had financial isiseus. Are the glasses really that urgent for you to be calling every day? how i would handle it depends on if i've already given him the money. that wasn't clear from your post.

  

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esb225
Member since Nov 12th 2003
41415 posts
Tue Feb-24-15 03:50 PM

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7. "it's not urgent and no I haven't given him a dime for said glasses "
In response to Reply # 6


  

          

and at this point I don't feel I should pay the copay

while the glasses are "urgent" it's the principle behind the thing ... you have not delivered and I shall make your life hell

saturday I will be rolling up there too

I got a good life man

  

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labcoat
Member since Jun 15th 2006
14581 posts
Tue Feb-24-15 03:25 PM

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2. "punch him in the face"
In response to Reply # 0


          

then say
where my glasses FOOL!

--------------
Daren, I'll never forget you
http://www.fayemurman.com/extras/magee/daren/

  

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KiloMcG
Member since Jan 01st 2008
27463 posts
Tue Feb-24-15 03:31 PM

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4. "/post"
In response to Reply # 2


  

          

haha

  

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