"Do you identify yourself on the phone at work when making calls?"
Is it just me or is it super annoying and unprofessional when people call asking questions, asking for assistance, asking peoples' whereabouts, and you have to say "may I ask who's calling?" or "can I get your name please?" I work for a medium-sized organization and some people's sense of self-importance leads them to believe that "everyone knows their voice" and others are just rude imo. And I'm talking mainly inter-organization employees, but I know sometimes random salespeople will get names of people in the organization and cold-call and just say "is John in?" and when you ask them to identify themselves they usually get in a huff lol. Is it really that hard to say "hello, this is Mary from widgets..." then ask your question?