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Lobby General Discussion topic #12746190

Subject: ""Black tax" at Charlotte Ritz during CIAA" Previous topic | Next topic
GameTheory
Member since Jun 06th 2012
1642 posts
Mon Mar-09-15 05:18 PM

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""Black tax" at Charlotte Ritz during CIAA"


          

The ‘Black Tax': Corporation Exploits Black Spending Dollars at HBCU Basketball Tournament



The C.I.A.A. Basketball Tournament, featuring schools from 11 historically Black colleges, attracts tens of thousands of “fans” to Charlotte and brings in $30 million in revenue, the city says. Wonder if it includes the blatant, unexplained price-gouging of the Ritz Carlton.
Visitors to the luxury hotel’s lobby and lounge during the tournament were astounded when they noticed a 15 percent “CIAA service charge” to all checks.

“We thought, ‘That’s interesting,’” said Patrice Wright to Charlotte’s WBTV. She said she and her husband who enjoyed sweet potato fries and two drinks each. When the bill came, it included a charge of $10.20 for “CIAA service charge” in addition to the price of the items and sales tax. “We have frequented the establishment several times and never had any surcharge that was associated with any organization that was in town.”

This “Black tax” is the kind of systemic racism that plagues the Black community across the country and shows up incrementally on occasions where African-Americans are gathered in large numbers. It is powered by the pervasive notion that Black people don’t tip—or tip in accepted percentages. So in comes the “CIAA service charge,” which supports the racist view at the expense of paying Black consumers.

The television station contacted the Ritz-Carlton about the strange “CIAA service charge.”

In an email to WBTV, the hotel said: “Due to the size of the CIAA event, we instituted a modest 15% service charge for our lobby beverage servers, on whom the event places significant demands throughout the weekend.”


Charlotte hosts the ACC Tournament, NASCAR events and other major conventions. Wright said she’s never incurred an extra service charge specific to those events. “Is there an ACC championship surcharge?” she asked. “Is there a Speed Street surcharge? Is there a Belk Bowl surcharge?”

The station asked the Ritz Carlton those questions. The Ritz Carlton did not respond.

“I was shocked,” Wright said. “I was disturbed because I thought that kind of price gouging had been addressed in previous years.”

Tom Murray, chief executive officer of the Charlotte Regional Visitors Authority, wanted no part of the controversy. “That’s not our decision,” he said to the Charlotte Observer. “Certainly it is their decision to defend whether they thought it was the right thing to do or not. I know it’s common practice in the industry for some restaurants to charge an automatic gratuity for large parties or special circumstances, and that’s what they may have done.”

Murray said private businesses have the option to alter prices if they choose. He said the CRVA was not aware of the CIAA service charge until the network brought it to its attention.

Murray tried to defend it, saying: “I think what it really. . . was an automatic gratuity. . . It certainly wasn’t a CIAA surcharge—that was misleading, and I think that was problematic.”

Patrice Wright said no Ritz employees told her or her husband about the CIAA service charge or automatic gratuity before or after the bill arrived.

“We left a gratuity in addition to the CIAA surcharge,” she said. “I’ve been to several different conventions and conferences, and we went to the Ritz and I’ve never seen that before. And if they had to do it, it should be blanket. It should not be identified by CIAA.”


Via: http://atlantablackstar.com/2015/03/05/the-black-tax-corporation-exploits-black-spending-dollars-at-hbcu-basketball-tournament/

  

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"Black tax" at Charlotte Ritz during CIAA [View all] , GameTheory, Mon Mar-09-15 05:18 PM
 
Subject Author Message Date ID
the "niggas don't tip" gratuity
Mar 09th 2015
1
/post
Mar 09th 2015
3
pretty much. some spots make it 18%
Mar 09th 2015
4
yep, it goes down at a few places in Atlanta, just on regular nights
Mar 09th 2015
6
hotel prices go up during major events?
Mar 09th 2015
2
they don't add a 15% gratuity and call it the ACC Tax.
Mar 09th 2015
5
you are correct... but then again, ACC went back to Greensboro because t...
Mar 09th 2015
8
it's called supply and demand but this is ridiculous
Mar 10th 2015
11
this was a service charge on food @ the hotel restaurant.
Mar 10th 2015
16
I have mixed feelings about this...
Mar 09th 2015
7
This is what I never understand
Mar 09th 2015
9
      you can name your price with Henny and Cognac
Mar 09th 2015
10
There is no way to justify this, that's why they apologized.
Mar 10th 2015
12
theyre not returning the $ though lol
Mar 10th 2015
13
      I think the branding of the tax was stilly
Mar 10th 2015
14
           I bet they won't
Mar 10th 2015
15
they could have given it a different name
Mar 10th 2015
17

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