i decided im going to port out my old number to google voice and its been a mess. i ended up with two new lines for this phone. finally got them to remove the extra line. when i try to port out my old number i have to have a call placed to it. i dont have a phone active with the old number. i guess ill need to pop in the sim card into a phone just to port it out. when i had looked it up it said i only needed the account number and the phone number.
even trying to get my new number set up as the account manager was requiring me to have my old phone available. that makes some sense, glad the chat agent was able to work around that.
not to mention i keep getting requests to do some actual work at my job lol