>Lately other people in our office suite have been coming to me
>to complain about her nasty attitude. There are lots of short
>remarks, eye rolling, hair flipping, etc.

^^^Verbal warning (professionalism)

>She flipped out twice on two of our instructors.

^^^Written warning (conduct)

>I pulled her aside and had a talk with her about keeping your cool, >not letting your emotions and ego get in the way of getting shit done, etc.

^^^Good counseling. Should have been documented on top of written warning.

>She's getting smart with me, ralking to me like I am
>stupid, telling me what I need to do and what she is and isnt
>going to do, sending passive agressive emails, and just in
>general has been consistently rude to ke for longer than
>anyone could be PMSing.

^^^Second written warning (insubordination)

I have talked to my director about it.
>He seems to think she may feel threatened or intimidated by
>me. He's hoping that it will work itself out, but has said
>that it will be brought up in her review.

^^^By the time her review rolls around, she should be on a PIP (performance improvement plan) and notified that strike 3 is a termination event.

>Since we work at a college and we are past her 90 days its
>pretty much impossible to fire her. Either she is going to
>have to quit or transfer, but donething has got to give.

I suppose this makes the process a bit harder but I'm sure there are guidelines for disciplinary actions. HR should have been consulted the minute you received multiple reports of her attitude. She's too new to not have that red flag fly. 90 days or just past it. 6 months should be the 'all clear' marker for most employees.

>Have you made anyone quit? What has worked for you?

Be careful here. You don't want to get into hostile work environment situations. My advice as an HR professional...find the thing about the job she dislikes the most and feed that to her constantly. From there document any poor performance or insubordination stemming from it and pull HR in VERY early to get that process started. If she feels like she hates the work or is being set up to fail, she might quit on her own or it might get to a point where she messes up enough to get let go.

Good luck tho!

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