Although Yeah wasa bit derivative and divisive as a single, I think You Got it Bad is a universally loved single, as well as you don't have to call.

The back story involving Chilli, who once again was liked by both the hood and middle class blacks, make it grounds for being a universal R&B classic.

It reminds me of Jay Zs Reasonable Doubt tho: a really good album that was never mindblowing, but got bumped to classic because of a poverty of classics at the time.