My company has gone completely to MS Teams at this point, so any call that comes through also has that person's name and picture as the call pops up. For me I never call someone without chatting first, but even when someone does just call their name and pic is there. If you want more detail there's a button to see where they are in the organization - who they report to, their peers, close contacts, etc.

Even back before the pandemic when we were in office on Cisco phones, we had an app that would pop up with that person's name and pic when they would call.