Is it just me or is it super annoying and unprofessional when people call asking questions, asking for assistance, asking peoples' whereabouts, and you have to say "may I ask who's calling?" or "can I get your name please?" I work for a medium-sized organization and some people's sense of self-importance leads them to believe that "everyone knows their voice" and others are just rude imo. And I'm talking mainly inter-organization employees, but I know sometimes random salespeople will get names of people in the organization and cold-call and just say "is John in?" and when you ask them to identify themselves they usually get in a huff lol. Is it really that hard to say "hello, this is Mary from widgets..." then ask your question?