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Forum nameGeneral Discussion
Topic subjectIt's the customers for profit or not
Topic URLhttp://board.okayplayer.com/okp.php?az=show_topic&forum=4&topic_id=13430388&mesg_id=13430466
13430466, It's the customers for profit or not
Posted by imcvspl, Tue Apr-20-21 09:05 AM
A socially responsible business (there should be no need to defend socially irresponsible businesses) is only viable if it is serving a customer need. Before you have shareholders you need customers and those shareholders will only get on board if you have them. Yes there were probably employees before customers, but they were brought in to serve the customers.

Profitability / funding is required to maintain as a business and shareholders / board members are there to ensure that. Any efforts by them to do so however should be in service of existing or future customers. Being responsive to user needs is what keeps things going. When any party works at the expense of the customers, if they cannot replace them the business will not succeed.

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