>
>And the fact that you cite your insignificant work experience
>demonstrates that you don't appreciate the broader issue of
>cultivating community relations. The restaurant owner agreed
>that the prices should be up to date and stated that he will
>await further notice from the appropriate authorities. The
>owner obviously cares, and he maintained a courteous tone
>throughout all of the emails, even when Edelman suggested
>resolutions that are not mandated by law. That's why people
>support the restaurant, and that is why Edelman had to issue a
>public apology and back off the issue. You completely misread
>this situation, and frankly, your ignorance on this point is
>embarrassing.

People who are ignorant of the challenges of being a small business owner just won't get it. It's a shame they'll speak from that place of ignorance to try to bring punitive consequences on situations they don't understand at all. When an apology and restitution aren't enough there's something terribly wrong with the spirit behind the criticism.