They appreciate the fan input and feedback, but they're not going to adjust what their doing just to accomodate the fans.

And yes, they're aware that the fans are what make and break the show.

Actually, they're aware that the people who write the checks (the network) are what make and break the show. And more importantly, they're aware that the characters that they're telling the story about make and break the show.

"Fixing their mistakes" is a cute, consumer-ist talking way of trying to make them accomodate the audience, because the audience has seemingly pointed out every flaw in how they're choosing to tell their story. And it assumes that the people in charge don't know what they want to do, when the opposite is pretty clear.

And yes, they're fully aware that if the audience doesn't care about the story being told that they'll be out of a job. Clearly, this is not a major concern, nor should it be.

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A TOM CROOZE PRODUCTION.