The Roots are that type of band that make incredible music but dont really connect with the record buying public for a variety of reasons.

THey arent the first to be in this situation and they arent the last

But the fans they do connect with get inspired beyond belief because the music hits them so hard. They "get it", and then they drive 15 hours to go see the Lincoln Center show(i've heard two different people are doing it so far, prob. more)