so when you design sites for people, what do you then tell them by way of maintenance for that site?

i doubt yall are the ones that update the site everytime it needs updating, so who do you pass it onto?

do you tell them what program you used and let them know so they can do it on their own?

oh and speaking of design, what program is most used to design websites?

and how do you deliver the finished product to them? do you upload it yourself?