It's the fastest WinMo phone I've been subjected to and my job is paying for it, so it's win-win. The service stinks at the office but got a cisco voip, outside/at home it's 3-4 bars (I'm within ~3000 ft of a cell tower). Its case is very iPhone-ish, specially the back, it's more of a fingerprint magnet than the PS3 lol. The multimedia features are decent, much better than the 800w. M$ is improving the UI to make it more tolerable and it's much appreciated. It's ok, it's no iPhone, but it's free. :)