He was the basically the same character as heel or face. The only difference was who he wrestled against. He was generally a heel, but could be a great face for short runs too.

To me, that's Sasha's lane character wise. They aren't too far off with her, but she's probably been a little too "nice".

Bayley....it's early. No reason they can't get it right. It took Charlotte awhile after coming to the main roster to find her character.