While he's right about the mastery of a few general musical concepts, he is ignoring the overall most important aspect of soul music: theatrical performance style.

And that performance style is (as I have argued here for a decade)(damn) not based on wild, raw outpourings of emotion as is often stated when talking about soul... it's about the *restraint* of which a wild, raw outpouring. It's about repressing (or rather containing) emotions more than it is about expressing them.

EDIT: Whitney does not perform in that theatrical tradition. Which is not to say she is not theatrical, but that hers is a different lane. We have to remember that Clive groomed her to be a new Olivia Newton-John.

But sometimes she shows herself as being reasonable fluent in the soul lexicon. See: http://youtu.be/Fpd1g9zQ658

or: http://youtu.be/KGL099t8i2s