i do not like dealing with customers.

whats worse than customers though is cust reps that dont do their job correctly. they send you a request for something they dont understand. cant tell you what you need to do, just that the customer wants something.

i did have a pleasant call with a customer last week. they wanted to reorder an old item but had some questions on our capabilities. i sent back an explanation of what options there were. he called back and was glad i understood his concerns and that i was able to explain to him our options. "nice to work with a professional" he said.

hmm