>. Because there is no
>other character to balance and because most white people only
>really interact with white people, those stereotypes get
>brought out into the real world.

White people ask "Where's the harm."

He feels there's been real harm because no other shows had an Indian character so now all non-Indians think all Indians must be like Apu. (Or until Big Bang Theory came on, where frankly Raj is a stereotype with a less stereotypical accent.)

In the end of the documentary even the film maker has no idea what could/should be done to remedy what he sees as a great harm.

And now they're mad because the Simpsons didn't solve it, or address is in what they think would be a constructive way - and instead made a joke aimed back at the people who have brought the issue up - they are mad.

You can choose what way to feel for yourself.