At annual and semi-annual determinations, cases are often discontinued for failure to complete the process. Most of those cases end up reapplying or getting restored.

I realize this is somewhat anecdotal based on my personal experience, but I'm betting I have a good sample size in serving the largest county in terms of landmass and 12th largest in terms of population.

Working intake, there were very few first time applicants and most were reapplying within about six months of a discontinuance.

It's relatively rare that a case is discontinued based off of the customer request. It's almost always a compliance issue, such as failing to provide a request for verification, or, to a lesser extent, due to an income increase over the limits.