it's based on how the company does as a whole...so if my division was down, for instance, but another had a fucking dope year, it all comes out in the wash. This year it was figured out to about 14% of my annual salary. Raises happen on March 15th of each year. It's figured based on individual performance and this whole breakdown of different criteria of job performance. Last year I got 4%. We'll see what happens in a couple months.