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Topic subjectStarbucks to encourage baristas to discuss race relations with customers
Topic URLhttp://board.okayplayer.com/okp.php?az=show_topic&forum=4&topic_id=12753923
12753923, Starbucks to encourage baristas to discuss race relations with customers
Posted by AbdulJaleel, Tue Mar-17-15 11:45 AM
http://fortune.com/2015/03/16/starbucks-baristas-race-talk/

CEO Howard Schultz is encouraging his employees to bring up the hot-button issue — his latest foray into controversial topics.

Starbucks SBUX 0.16% CEO Howard Schultz has never shied away from involving his company in controversial debates, whether those debates are about same-sex marriage, or gun control, or U.S. government gridlock.

But the executive, who oversees a coffee empire with 4,700 U.S. stores, has now taken on arguably the most polarizing political debate in the United States: race relations.

Starbucks published a full page ad in the New York Times on Sunday — a stark, black, page with a tiny caption “Shall We Overcome?” in the middle, and the words “RaceTogether” with the company logo, on the bottom right. The ad, along with a similar one on Monday in USA Today, is part of an initiative launched this week by the coffee store chain to stimulate conversation and debate about the race in America by getting employees to engage with customers about the perennially hot button subject.

Beginning on Monday, Starbucks baristas will have the option as they serve customers to hand cups on which they’ve handwritten the words “Race Together” and start a discussion about race. This Friday, each copy of USA Today — which has a daily print circulation of almost 2 million and is a partner of Starbucks in this initiative — will have the first of a series of insert with information about race relations, including a variety of perspectives on race. Starbucks coffee shops will also stock the insert.

In a video addressing Starbucks’ nearly 200,000 workers, 40% of whom are members of a racial minority, Schultz dismissed the notion that race was too hot a topic business-wise for Starbucks to tackle.

“I reject that. I reject that completely,” he said in the video address. “It’s an emotional issue. But it is so vitally important to the country,” he continued, pointing to that the United States is “so much better” than what the current state of race relations portray it to be.

The initiative follows several months of consultations with employees that started in December, in part as a result of protests that roiled several U.S. cities after grand juries declined to indict white police officers in the killings of 18-year-old Michael Brown in Ferguson, Mo., near St. Louis, and 43-year-old Eric Garner in Staten Island, N.Y.

Schultz has met with almost 2,000 Starbucks employees since then in cities hit most directly by racial tension and anti-police brutality protests in the last year, including Oakland, St. Louis, Los Angeles, New York, Chicago, and Seattle, where Starbucks is based. Cognizant of what a powder keg the issue of race is, Starbucks says its baristas will be under no obligation to engage with customers on the topic. The goal is simply to foster discussion and an exchange of ideas.

The potential exists for arguments to break out (not for nothing this topic is the third rail of U.S. politics), and some may fairly question any move that could potentially slow in-store service. But Schultz has never been a wallflower when it comes to political debates and social activism. In 2013, he led a petition-based push urging Washington politicians to end the federal government shutdown. That year, he also wrote an open letter asking gun owners to refrain from bringing their guns into stores even they were allowed. Two years earlier, Starbucks launched a fund, fueled by the sale of $5 bracelets, to spur U.S. job creation. The company has also pledged to hire 10,000 veterans and military spouses over a five-year period.

And he has also not been shy to slam critics of Starbucks’ or his political stances, including shareholders. Two years ago, after an investor at its annual shareholder meeting said the company’s support for a marriage equality bill in Washington state had hurt sales after a boycott by an advocacy group, Schultz invited him to sell his Starbucks shares if he felt he could find another stock with as a high a return rate.

Schulz will discuss Starbucks’ “Race Together” initiative at the company’s annual shareholder meeting on Wednesday.
12753957, Who the hell is having serious convos with the barista?
Posted by PimpTrickGangstaClik, Tue Mar-17-15 11:58 AM
Hoe is it even possible. They're busy as shit.
12753985, why she gotta be a hoe?
Posted by legsdiamond, Tue Mar-17-15 12:11 PM
12753992, lol
Posted by Cenario, Tue Mar-17-15 12:12 PM
12754004, lol. *How
Posted by PimpTrickGangstaClik, Tue Mar-17-15 12:17 PM
But i won't edit, for comedy sake
12754065, thank you
Posted by legsdiamond, Tue Mar-17-15 12:38 PM
12753974, This def ain't working in ny.
Posted by Cenario, Tue Mar-17-15 12:07 PM
12753988, thats so schultzy
Posted by 2.tears.in.a.bucket, Tue Mar-17-15 12:12 PM
.
12753996, I'm picturing a lot of Black Hebrew Israelite's with venti lattes
Posted by Amritsar, Tue Mar-17-15 12:14 PM
12754013, lmao
Posted by Cenario, Tue Mar-17-15 12:20 PM
12754006, There's a Pumpkin Spiced Latte joke in there.
Posted by MEAT, Tue Mar-17-15 12:18 PM
I feel like that joke was around before DvMero right?
12754012, FUCK HOWARD SCHULTZ.
Posted by PROMO, Tue Mar-17-15 12:19 PM
FUCKING PIECE OF SHIT.
12754056, i could see this going one of two ways
Posted by theprofessional, Tue Mar-17-15 12:35 PM
either badly or very badly. whoever thought of this should just preemptively fire themselves now.
12754066, very badly
Posted by legsdiamond, Tue Mar-17-15 12:39 PM
12754095, Off jump, this is one of the worst ideas I've ever heard.
Posted by Marbles, Tue Mar-17-15 12:47 PM

Bad idea jeans. (c) SNL
12754224, nothing could possibly do more damage to race relations
Posted by theprofessional, Tue Mar-17-15 01:42 PM
than encouraging millions of complete strangers to have conversations about race relations. over hot coffee.
12754085, ppl don't even like breathing without that first cup o'joe
Posted by BabySoulRebel, Tue Mar-17-15 12:43 PM
but they're gonna want to discuss race relations first thing in the morning.
RIIIIIIIIIIIIIIIIIIIIIIIGGGHT.
12754091, FUCK YOU MEAN 'FLAT WHITE', BITCH?
Posted by T Reynolds, Tue Mar-17-15 12:46 PM
what the fuck is going on
12754098, How do you want that, Black?
Posted by MEAT, Tue Mar-17-15 12:49 PM
12754109, just. give. me. my. iced. chai. tea. with. heavy. cream.
Posted by rdhull, Tue Mar-17-15 12:57 PM
12754112, baristas and customers are on opposite sides of these 'issues'
Posted by Deadzombie, Tue Mar-17-15 12:58 PM
12754128, I'm all for opening a dialogue about race
Posted by Mafamaticks, Tue Mar-17-15 01:04 PM
but not from a fucking barista
12754134, Great, more indignant baristas.
Posted by Kira, Tue Mar-17-15 01:05 PM
... IF YOU DON'T FUCKING SERVE ME MY DOUBLE CARAMEL FRAUPAUCCINO ON ICE WITH A SPRITZ OF LEMON THEN HEADS WILL ROLL MISSY.

Seriously, this is going to go so poorly it's not even funny. Never talk about race with insulated people.
12754141, In the 313, 95% of our baristas are Black
Posted by DaHeathenOne76, Tue Mar-17-15 01:08 PM
What are they gonna say?:

Good morning you gentrifying hipster honky, how does it feel to price out long term residents?


*****************************************
https://www.youtube.com/watch?v=de6VnExhelQ

Presenting Collective Peace.

https://www.facebook.com/CollectivePeace
12754230, feels good, can I get a pastry as well....
Posted by legsdiamond, Tue Mar-17-15 01:45 PM
no fucks will be given.
12754280, Where are the Starbucks in the 313?
Posted by nipsey, Tue Mar-17-15 02:11 PM
Since I moved from Detroit in 2009 they closed the two locations they had. Jefferson and The Millender Center.
12754486, RE: Where are the Starbucks in the 313?
Posted by DaHeathenOne76, Tue Mar-17-15 04:22 PM
The corner of Mack and Woodward

Eight Mile and Woodward (where the Meijer is)

Near Campus Martius in the Ernst & Young building (on the right side
of the roundabout)

*****************************************
https://www.youtube.com/watch?v=de6VnExhelQ

Presenting Collective Peace.

https://www.facebook.com/CollectivePeace
12754639, That's right. I forgot about Mack and Woodward
Posted by nipsey, Tue Mar-17-15 07:08 PM
The other two are new. Glad to see they opened up more.
12755181, lmao :(
Posted by cgonz00cc, Wed Mar-18-15 10:40 AM
12754144, Louis CK
Posted by Heinz, Tue Mar-17-15 01:11 PM
https://www.youtube.com/watch?v=dF1NUposXVQ&t=150
____

TWITTER : Heinz21st

IG : H_N_Z
12754147, cup of hot coffee + race discussion = bad idea jeans.
Posted by SoWhat, Tue Mar-17-15 01:13 PM
as i read this i saw ppl (Starbucks employees, mostly) getting hot coffee thrown on them during heated race discussions.

no, thanks.
12754637, The affair's over ... but I'm going to tell my wife anyway
Posted by ConcreteCharlie, Tue Mar-17-15 07:07 PM
12754900, I normally use protection, but when am I going to be in Haiti again?
Posted by SoWhat, Wed Mar-18-15 07:30 AM
12754154, I wish i lived close to a starbucks so i could take full advantage of this
Posted by Brotha Sun, Tue Mar-17-15 01:15 PM
Oh you wanna talk about race, huh?!

Lets talk reparations first...

Starting with this mocha frap.
12754175, nah they need to focus on making my coffee
Posted by ndibs, Tue Mar-17-15 01:25 PM
I got some warm blanched milk from them a few weeks ago. luckily my girlfriend works there so she had me come around and get a new cup of coffee after i texted her. but if i had paid $4 for that cup i would have never had gone back there again.
12754236, I'm pretty sure that was part of the race experiment
Posted by legsdiamond, Tue Mar-17-15 01:47 PM
12754225, Are you sure you want cream in that perfectly black cup a joe?
Posted by imcvspl, Tue Mar-17-15 01:43 PM

█▆▇▅▇█▇▆▄▁▃
Big PEMFin H & z's
"I ain't no entertainer, and ain't trying to be one. I am 1 thing, a musician." � Miles

"When the music stops he falls back in the abyss."
12754255, white cream/black coffee is all that needs to be discussed.
Posted by Fishgrease, Tue Mar-17-15 01:56 PM
12754259, if you think that is bad allow me to share.....this:
Posted by double negative, Tue Mar-17-15 01:58 PM
http://www.nydailynews.com/new-york/bronx/pop-cafe-spurs-dialogue-racially-charged-drink-names-article-1.2049204
12754314, I ordered a Tall Blonde, then joked with the old white guy barista....
Posted by 8-bit, Tue Mar-17-15 02:32 PM
...saying that I'd rather have the *other* kind of hot tall blonde. He laughed with me.

So... I've already discussed race with my barista at Starbucks.
12754321, Sounds like Trader's Joes with a slash of Morton Downey Jr.
Posted by Numba_33, Tue Mar-17-15 02:36 PM
12754463, lol..Morton Downey Jr...Wally George
Posted by rdhull, Tue Mar-17-15 03:54 PM
>
12754446, I'm predicting a Starbucks racial harmony compilation cd.
Posted by AnaStezia, Tue Mar-17-15 03:46 PM
Ebony & Ivory
What's Going on
Black or White...
12754481, I'd like a large MURRKAN please
Posted by KosherSam, Tue Mar-17-15 04:13 PM
"Do you mean Venti Americano, sir?"
DON'T TREAD ON ME! I DON'T NEED TO PRESS 1 FOR ENGLISH! GIMME A DANG LARGE MURRKAN
12754640, Starbucks SVP Deletes Twitter Account After Actual Minorities Ask Him
Posted by nipsey, Tue Mar-17-15 07:09 PM
About Race Issues


http://www.mediaite.com/online/starbucks-svp-deletes-twitter-account-after-actual-minorities-ask-him-about-race-issues/
12754902, Lol!
Posted by SoWhat, Wed Mar-18-15 07:32 AM
12755207, The snarkiest tweets about Starbucks’s ‘Race Together’ campaign
Posted by SoWhat, Wed Mar-18-15 10:57 AM
http://www.washingtonpost.com/blogs/the-fix/wp/2015/03/17/the-snarkiest-tweets-about-starbucks-race-together-campaign/
12754654, i dont want like to talk to my son before I've had my morning cup of joe
Posted by RobOne4, Tue Mar-17-15 07:36 PM
no way am I talking with a barista about race relations before I have had my morning fix.
12754697, they should prolly give every race & ethnicity its own Starbucks name
Posted by Bombastic, Tue Mar-17-15 08:16 PM
That way if during your AM barista race discussions you refer to someone as Black, Mexican or otherwise give you a quizzical look and a 'did you mean a Venti?' reply like when you order a large coffee.
12754724, Would you like a slice of Nigger Pie to go with that Latte, sir?
Posted by The Wordsmith, Tue Mar-17-15 09:15 PM

Since 1976
12754775, Is twitter just used to bash things?
Posted by Starks dunked on Bulls, Tue Mar-17-15 10:23 PM
When is the last time twitter was used to promote love/good? The Ice bucket water challenge?

12754897, I never even heard the word "barista" til today
Posted by wluv, Wed Mar-18-15 07:28 AM
thats how lost in the sauce i am here.
12754961, Race together? Isn't race supposed to divide? lol!
Posted by Atillah Moor, Wed Mar-18-15 08:21 AM
Yeah good luck with that Starbucks I'm looking forward to lower share prices though.
12755191, terrible idea. the assumption is that the public want the barista's...
Posted by MrThomas43423, Wed Mar-18-15 10:46 AM
opinions on race relations. and that may be well and good, but that doesn't meant that the baristas want the public's opinion on race relations. you can't force those kinds of things. and as someone who works in an environment like that, its much better when those sorts of things are organic instead of forced.
---------------------------------------
it's true what they say...people are strange, when you're strangers.

not compassionate....only polite.

I am not like you at all and i cannot pretend.
12758281, this is really one of the worst ideas i've ever heard
Posted by Mynoriti, Sat Mar-21-15 04:36 PM
it's Onion level ridiculous.
12758667, you can't punch enough holes throgh your starbucks card
Posted by mistermaxxx08, Sun Mar-22-15 09:21 PM
to get discounts. dude must have some guilt to even think this is gonna make a difference.